waltoncountychairs.com

Q: What does my rental include?
A: A standard rental includes 2 beach chairs and 1 umbrella set up for you daily.

Q: Do you set up the chairs and umbrellas for me?
A: Yes, all beach service on Walton County public beach is set up upon arrival, so once you check in with the attendant using your first and last name the chairs will be set up.

Q: Where will my setup be placed?
A: Setups are placed in designated vendor zones at your beach access. You may request that the attendant set you up within this zone. Specific placement may vary based on tides, other beach patrons, weather, and county regulations.

Q: How do I claim my seasonal/complimentary set up?
A: To claim any complimentary set up that comes with your booking, please provide the house name or address to the beach attendant.

Q: How do I book?
A: You can reserve directly through waltoncountychairs.com — select your dates, location, and desired amount of chairs.

Q: Can I make a same-day reservation?
A: Yes, we will accommodate same day bookings online.

Q: How do I know which access to book?
A: If you are having trouble figuring out which access to book just consult our interactive map. If you are still having trouble please give our office a call.

Q: What’s your cancellation policy?
A: Cancellations may be made within 24 hours of booking for a full refund. Refunds are not available unless a beach is deemed non-operable by management, or a State of Emergency is declared. If a refund is not possible, Coastal Parasail Inc. will offer the option to relocate the rental to another available beach access.

Q: What time are the chairs available each day?
A: Setups are available from 8:00 AM to 5:00 PM daily.

Q: What happens if our chairs are left vacant?
A: If your chairs are left unoccupied for more than 30 minutes, our attendants will collect and store them at the top of the beach for safekeeping. Upon your return, our friendly attendants will gladly assist in relocating your chairs back to an available space.

Q: Can I keep the chairs out after 5:00 PM?
A: No — we remove all setups by 5:00 PM in accordance with Walton County rules. Leaving equipment out overnight is prohibited.

Q: What if I can’t find my setup?
A: Look for the blue umbrella with Coastal staff nearby. Give them your name or order number — they’ll assist you right away. If the attendant happens to be away from his station, please call our office. Please note, attendants take a 30 minute lunch break between 12 pm and 1 pm. Generally this falls between 12:00 pm – 12:30 pm.

Q: Can I request extra chairs or umbrellas?
A: Yes — add-on items are available when booking online.

Q: Can I request a specific spot on the beach?
A: We cannot guarantee specific placements since all of our locations are public beaches.

Q: Do you offer weekly discounts?
A: Yes! Discounted rates are available for multi-day rentals — when booking 6 or more days you receive one day free.

Q: How do I reach someone if I need help on the beach?
A: Find any Coastal Beach Service attendant near the boardwalk (under a royal blue umbrella), or call the number on your confirmation email/text.

Q: Is tipping the beach staff allowed?
A: Yes! Tipping is not required but always appreciated for great service.